Privacy Policy

Last updated: May 2026

Jabula & Co ("we", "us", or "our") is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit jabulaandco.com.

1. Who We Are

Jabula & Co is an online retailer based in the United Kingdom. For any privacy-related queries, contact us at our Contact page.

2. What Data We Collect

• Name, email address, and delivery address when you place an order
• Payment information (processed securely — we do not store card details)
• Browsing behaviour and device information via cookies
• Email address if you subscribe to our newsletter

3. How We Use Your Data

• To process and fulfil your orders
• To send order confirmations and shipping updates
• To send marketing emails (only with your consent)
• To improve our website and customer experience
• To comply with legal obligations

4. Legal Basis for Processing (UK GDPR)

• Contract: Processing necessary to fulfil your order
• Consent: Marketing emails and cookies (where applicable)
• Legitimate interests: Fraud prevention and website improvement
• Legal obligation: Tax and accounting requirements

5. Sharing Your Data

We do not sell your personal data. We may share it with trusted third parties including:

• Shopify (our e-commerce platform)
• Payment processors (e.g. PayPal, Stripe)
• Delivery and fulfilment partners
• Email marketing platforms

6. Cookies

We use cookies to improve your browsing experience and analyse site traffic. You can manage cookie preferences via your browser settings.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with the ICO (Information Commissioner's Office) at ico.org.uk

8. Data Retention

We retain your data for as long as necessary to fulfil orders and comply with legal obligations, typically no longer than 7 years for financial records.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date.

10. Contact Us

For any privacy-related questions, please visit our Contact page.