Shipping Policy
Fast, reliable delivery to your door.
We ship to the UK and internationally. Here's everything you need to know about how and when your order will arrive.
🇬🇧 UK Delivery
Standard delivery typically takes 7–14 business days from the date of dispatch. Orders are processed within 1–3 business days.
🌍 International Delivery
We ship to most EU countries and beyond. International delivery typically takes 10–20 business days depending on your location and local customs processing times.
📦 Order Tracking
Once your order has been dispatched, you'll receive a confirmation email with your tracking number. You can track your order at any time via the Track Your Order page.
🛃 Customs & Import Duties (EU Orders)
Orders shipped to EU countries may be subject to customs duties, VAT, or import fees upon arrival. These charges are determined by your local customs authority and are the responsibility of the recipient. We recommend checking your country's import regulations before ordering.
⏱️ Processing Times
Orders are processed Monday to Friday, excluding UK public holidays. Orders placed over the weekend or on a public holiday will be processed the next working day.
📬 Delivery Issues
If your order hasn't arrived within the estimated timeframe, please contact us at jabulaandcoservices@gmail.com with your order number and we'll investigate promptly.
❓ Questions?
Get in touch at jabulaandcoservices@gmail.com — we're happy to help.